Legal Center
The agreements behind every Tixwi ticket.
Each document is versioned. When a document changes, Tixwi publishes a new version with its own effective date, and the version you accepted at the time is what applies to your order or listing.
Platform
- Terms of ServiceThe general rules for using Tixwi, and what Tixwi is and is not responsible for.Not yet published
- Privacy PolicyWhat personal information Tixwi collects, why, and the choices you have.Not yet published
- Cookie PolicyCookies and similar technologies used for sign-in, preferences and analytics.Not yet published
Customers
Organizers
- Organizer AgreementFor anyone listing or selling events, classes, tours and experiences on Tixwi.Not yet published
- Organizer Refund RequirementsPolicy disclosure, honouring the purchase-time policy and funding refunds.Not yet published
- Payout PolicyVerification, timing estimates, holds, reserves and deductions.Not yet published
- Fee PolicyHow service and processing fees work — current rates come from the fee engine.Not yet published
Listings & content
- Community & Acceptable UseProhibited listings and activity, and how Tixwi enforces the rules.Not yet published
- External Listings DisclaimerWhat a discovery-only external or unclaimed listing does and does not mean.Not yet published
- Copyright & IP PolicyRaising a copyright, trademark, content or incorrect-listing concern.Not yet published
Questions about a policy? Reach the Tixwi team through the Help Center.