Resources & Help
Everything you need to run the event well.
Short, practical guides written for people who actually work doors, gates and box offices — plus a direct line to Tixwi support when you need a human.
Help Center
Searchable articles for organizers, venues and attendees.
Pricing & Fees
The authoritative fee page, with a calculator using the live fee engine.
Contact Support
Send Tixwi a support request and get a case reference.
Launch checklist
- 1Confirm your event name, category, start and end date/time — including overnight end times.
- 2Select your venue from the Tixwi venue database, or add it once so it's reusable.
- 3Create your ticket types (up to six) with independent quantities and sale windows.
- 4Decide whether buyers pay the Ticket Fee or you absorb it, then check the fee preview.
- 5Turn on only the features your event actually uses under Enhance Your Event.
- 6Add real content to every module you enabled — empty modules stay hidden from fans.
- 7Invite gate staff and test a scan before doors.
- 8Add your payout account and confirm it's verified before your first sale settles.
Organizer guides
Guides are loading. Visit the Help Center for the full library.
Ready when you are
Create your event, turn on what you need, and reach out any time you want a second pair of eyes on the setup.